Friday, July 21, 2006


Networking is an activity that many people take part in on a regular basis.

In fact, most of us don't even realize we are networking when it takes place. Most situations and conversations with colleagues, friends or new people should be taken seriously because you never know where it could lead you. Consider every opportunity to build a relationship as networking.

Because we often get comfortable in our networking routine, we often forget some of the basic rules of relationship building. Pay attention to what's written below so you can become a more cognizant and effective networker.

After all, a refresher never hurts...

Don't Be Rude in Conversation

During a conversation with someone, it is easy to forget some of the important and positive communication skills to show you are listening. If we are bored with a conversation, we tend to show this by wandering our eyes or having a difficult time standing still. We tend to get restless and would like to move on to the next conversation. Resist the urge!

Treat people with the respect they deserve. You need to show you are interested by focusing on the conversation. Keep your eyes fixed on the person and stand straight. Give good listener cues such as head nodding and asking thoughtful questions.

Also, we tend to interrupt people during conversations (especially when we are bored).

You won't click with everyone, of course, so don't expect every discussion to be enjoyable. Still, you don't want to come across as rude. Make sure you hear people out before you jump in with your words. Wait for a pause or an appropriate time for you engage in the conversation.

Don't Forget to Follow Up

You have probably heard from time to time that follow up is very important in networking.

It's true. I am here to tell you once again that you need to follow up with people. We get busy in our crazy lives and we can forget the simple of acts of relationship building. Believe it or not, some of us are even lazy (not you, of course) and details like following up are not in our nature.

Without proper follow up, you will have a difficult time becoming an effective networker.

After you meet someone for the first time, follow up with a nice e-mail or phone call. While it's impossible to follow up with everyone, focus on the people you connect with the most. After you decide which people to follow up with, thank them for the conversation and try to schedule a follow-up meeting.

Follow up is also important for existing people in your network whether they are friends, colleagues, clients or partners.

If you tell someone you will do something, you absolutely need to follow up. I can't tell you how many times people I either meet for the first time or people I already know don't follow through on their promises. It's hard to take people seriously when they don't do what they say they will do.

Make yourself stand out by always following up and following through. You will build a positive relationship in the community, which is important for effective networking.

Don't Forget to Acknowledge; Thank People

Because of our hectic schedules, we are always on the go and can forget to acknowledge some of the people who have made us successful.

If you don't acknowledge people and thank them for helping you along the way, you are missing a huge part of relationship building. If someone connected you with a new client, investor or partner, you better take the time to keep the connector in the loop.

People feel good when they help others. Let them feel good about this and tell them when they have helped you. As you develop these new relationships and additional developments take place, make it a point to notify the connectors.

By properly acknowledging people, you will be seen as someone who appreciates assistance and takes relationships seriously. When it comes time for additional help, connectors will be more inclined to continue to help you.

Don't Sell Your Company Too Soon

How many times do you meet people at networking events and they try to sell you something in the beginning of your conversation? These are the people who give networking a bad name because they don't understand the value of relationship building.

If you are one of these people (and I'm not implying that you are), stop doing this immediately. Instead, focus on getting to know people and having them get to know you.

During the relationship-building process, individuals will naturally get to know what you're selling. Over time, you will have a good idea as to which people in your network could benefit from what you have to offer.

People will feel comfortable with you, and when they are ready to purchase your type of product or service, they will mostly come to you first. Be patient and let the sale come to you rather than you chasing it all the time. While you do need to be aggressive to sell, you don't need to be when it comes to relationship building.


Whether you're an introvert or an extrovert, feel like you have the gift of gab or just don't know how to make small talk, networking know-how is very important for your business success. There is a notion in business that I believe most of us subscribe to that says "all things being equal, people will do business with and refer business to those they know, like and trust." And the key to this is obviously being able to develop relationships.

Think of networking as the cultivation of mutually beneficial, win-win relationships. In order to be win-win, there must be GIVE and take (notice the emphasis on give). Networking shouldn't be viewed as "events" where you go to sell your business. When effective networking is taking place, the parties involved actively share ideas, information, resources, etc.

Ok, so you know that you should be networking because it is one of the most cost-effective lead generation activities when used wisely, appropriately and professionally. But, maybe that seems easier said than done. Here's a seven step plan to really get going with networking for your business.

1. Check out several groups to find the best chemistry and perceived value. Most groups will allow you to come and visit at least a couple of times before you have to join. Go and ask around to find out why others have joined and what value they get out of belonging.

Resist the urge to just go join the Chamber of Commerce simply because everyone tells you that's what you need to do. If that's not where your target group can be found, then you might just be wasting a considerable amount of time (and money).

I'm not telling you not to join the Chamber. Just be clear about what you'd like to get out of this or any other group. If it's to find prospective clients or referral sources, then you need to be networking where those resources can be found.

2. When you find a group or two, join and go to all the meetings you can. Don't go just once or twice expecting things to happen and then if they don't quit. Building mutually beneficial, win-win relationships will take some time.

The contacts you make need to constantly see your face and hear your message. Continual contact with others over time will open up opportunities for you to go deeper and learn more about each others thoughts, ideas and capabilities in regards to your respective businesses.

Know, like, and trust generally only happens over time. Being regular and persistent will pay off.

3. Get involved - be visible. Do as much as you can to make yourself more visible within the organization. Volunteer to help with meetings, be on committees, or become a leader or board member.

Being involved does a couple of things for you and your business. First, you'll get more opportunities to establish connections and get to know some of the contacts you've made even better. Secondly, the higher the visibility you have in the group, the less you'll have to work to make new connections. Instead, as new people come into the group, they will likely seek you out because they view you as a leader within the organization.

4. Keep your circles of contacts informed. Don't just assume that running in to someone once a month (or even once a week) will cause them to start doing business with you or sending it your way. You need to let them know what's going on when you're not at that particular group in order to inform and educate them.

Send them invitations to your events or open houses. Send them email or letters to share big news or success stories, especially anything of relevance to them or those in their networks of contacts. If you believe that you have valuable ideas, information and resources to share with others, then doesn't this just make sense?

5. Work at GIVING referrals and sharing valuable information. That's right, you need to be willing to GIVE before you get. That means you need to get to know other members and what makes a good prospect for them. What kinds of information might you have access to that could be useful to them?

You may initially think you don't have much of value to share with others (besides your business and what you provide). Part of the key to getting good at giving is to not make assumptions. For example, don't assume that some basic resource (e.g., a web site) that you're aware of is familiar to someone you might be talking to just because they are the "expert" in that field. Be willing to ask if they know about the resource and ready to share if they don't.

Want to get better at actually giving referrals? Here's a simple question to ask someone you're connecting with. "How am I going to know when I meet a really good prospect for you?"

Just the fact that you are willing to explore giving will elevate your know, like and trust factor.

6. Focus on Quality, not Quantity, Quantity, Quantity. It's not necessarily about the number of connections you make, but about the quality of the ones you do make. Are they mutually beneficial, win-win relationships?

Quality connections will be identifiable because all involved parties will be actively sharing ideas, information, and resources. Yes, it is true that you need to spend some time and effort getting to know the other person(s) and what's important to them. But, you also need to be clear and actively thinking about what information or resources you want and need.

Staying in touch with and following up with a smaller number of quality relationships will generally be much more productive than trying to follow up with a larger number of superficial contacts.

7. Be persistent, but be patient. The goal of a networking event shouldn't necessarily be to come away with prospects every time you go out, but to come away with great connections. Networking usually takes time to get the relationships developed and nurtured.

Don't approach networking as a scary proposition or a necessary evil for being in business. Take the pressure off yourself and really focus on how you might be able to connect with someone you meet. Focus on them first and look for ways to be useful to them. As you become known as a connector you'll eventually be ready to reap what you sow.

You need to take the intricacies of networking very seriously. By taking the time to focus on the details, you will become a more effective relationship builder.